Mountain Buggy newborn cocoon
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- Manufacturer's Warranty
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At only 1.5kg, the ultra lightweight Mountain Buggy Cocoon provides a lie-flat newborn solution. Designed with carry handles and a firm base, the cocoon allows you to move your newborn in and out of the stroller without disrupting their sleep. This makes it the perfect travel accessory for parents with newborns! The Mountain Buggy Cocoon also features a protective zip lid and a flip out sunhood to shelter your delicate bambino from the elements.
- lightweight at only 1.5kg
- perfect from newborn for longevity of use
- carry handles and a firm base allow safe and easy transition on and off buggy
- Flip out sunhood and a protective zip lid shield newborn from the elements
- seamless assembly straight out of the box with one time attachment on most buggies
- age range: newborn to approx. 6 months (age reference as a guide only)
- weight range: newborn to 9kg
- Dimensions: L 72.5 x W 34 x H 52cm
- certified for overnight unaided sleep, providing a safe place for sleep when travelling
- protective zip lid, solid high sides and a plush inner ensures comfort and safety when out and about
- Compatible with the following strollers: mountain buggy nano (2015+), nano duo, mini, swift, urban jungle, terrain, duet, duet as a single.
Here’s a video that demonstrates how you can attach the cocoon onto the respective Mountain Buggy strollers.
If we agree that the product has such a defect, we will repair or replace it (at our sole discretion) free of charge for you.
A repair may mean we will send you a repair kit or components which you can fit yourself. Don't worry - we’ll only ask you to do it if it’s easy!
Modifying a product invalidates the warranty.
The warranty is ‘return to base’ and not a free in home service. This means you'll need to return the product to us for service, at your cost.
What is not covered under warranty?
Our warranty does not cover claims resulting from misuse, abnormal use, overloading, general wear and tear (including cuts and tears), child outgrowing product, not following instructions, transportation damage (including airline or freight), lack of maintenance, negligence, fading, tyre punctures or corrosion as a result of environmental conditions.
If your product is outside the warranty period or terms, we will happily repair your product for a reasonable charge.
Any loss, consequential loss or damage to any person or property directly or indirectly as a result of using product is, expressly excluded.
The warranty is only valid in your country of purchase (as product specifications differ country to country, we may not have the product or parts).
Please note that tyres may mark certain floors or coverings, so take care when indoors or storing for longer periods. Care for your products with regular cleaning, and keep dry to avoid corrosion or mould.
You can extend the warranty stated above, with the same policy terms, for an additional one year by purchasing the extended warranty option within 30 days of purchase through registering your product.
Cooling off period (for extended warranty only)
If an extended warranty has been purchased; you may contact us within 5 days of purchase, for a refund of the extended warranty. The cost of the item will be returned to you in the same manner of your payment. Consumers in some regions may also have other rights under relevant local law.
File details of your return here. Thereafter, we will be in touch with instructions and address details for your local warehouse.
What we need from you
All claims must be accompanied by a sales receipt to verify the date and place of purchase. Only the original owner is covered by this warranty.
Who do I contact?
If you wish to make a warranty claim, please do so here.
A father and his dream
Our legacy began in 1992, with a father's need to create a buggy with all terrain agility; to enable him to enjoy the New Zealand mountain trails with his baby. So with precision engineering, he crafted the foundations of Mountain Buggy’s legendary all terrain platform.
The design and technology of our platform has evolved over the years to a deliberate design aesthetic influenced by clean lines and functional style.
From newborn to toddler, the mountain trails to the city streets – Mountain Buggy enables parents to live
life without limit.
Engineered for the mountains, designed for the city
The original all terrain platform is Mountain Buggy’s legacy.
Being the world’s first in a world class competitive market, Mountain Buggy is committed to staying ahead of the game, launching an all terrain revolution for the brand – making our products much more relevant to today’s modern parents, yet stays true to the brand’s authenticity and heritage.
Through time, our team of leading engineers have continuously evolved this platform, cleverly incorporating the strength of our DNA across the range, ensuring ultimate engineering rigor runs across all of our premium, award winning products. Our DNA is built on manoeuvrability, durability, adaptability and simplicity.
We take great pride in the craftsmanship of all the Mountain Buggy range, with a promise of maximum safety assurance and high performance delivery. Our team of professionals are conscientious in delivering well-crafted products, with a personal touch; from the tactile approach ensuring that the best materials and textiles are used, to the measured care taken when assembling the parts by hand, through to the final stages of packing the product safely into its custom made packaging to ensure a safe arrival to our customers.
The pride, workmanship and collaboration delivered through all our products are crafted with utmost precision, and arrives to you with the highest level of quality guaranteed, as we believe in providing customers with products they can rely on for years to come.
Mountain Buggy believes in making strong customer connections around the world for our New Zealand brand and hearing valuable feedback from the people that matter – we listen, we develop, we deliver.
“Our design philosophy is characterized by I LOOK, I GET, and I FEEL. We want parents to fall in ‘love’ with our products and our innovations, we want them to feel that they ‘get’ plenty of value whether it is function or performance, and then especially we want them to ‘feel’ great about the products ongoing use. We consider that a success in design, development, marketing, and sales.” Phil Brace, product development leader.
Click here to give Mountain Buggy feedback, or to share your experience with our brand that enables you to live life without limit.
We are parents, we care about safety
The design and technology of our buggies has evolved over the years, and our desire to produce premium products has led to high quality material selection, innovative engineering processes and a vigorous testing programme that includes exceeding all mandatory tests for worldwide safety standards. We are committed to providing consumers with a buggy they can rely on for years to come.
We are proud of our proven track record and perform vigorous testing to guarantee our precision engineering, tough frame structure and identify the most durable materials available. Our testing programme includes all mandatory safety standards as well as many of our own tests. Click here to see Mountain Buggy's test criteria.
Two Red Dot design awards
Throughout the world and across different industries, Red Dot is seen as the award for high design quality. The international Red Dot jury bestows the sought-after seal of quality only to those products that stand out clearly from comparable entries thanks to their excellent design.
We know how exciting new products can be, but amidst all the buzz don't forget to register your product with us.
Registration fast tracks the process if you need to make a claim, lets you know sooner if there is a product recall or product safety upgrade in future. For purchases made after the 1st January 2018, when you register here within 30 days of purchase, we'll give you a 2 year warranty. And we’ll ping you with offers and news, unless you ask us to not to, :) such as the option to purchase an extended warranty.
You’ll also get information and news from us, which we’ll try to make really relevant to you, to help you live your life without limit.