Stroller Servicing & Repairs
For quote on your stroller servicing, please Whatsapp us a picture of your stroller, its serial number and areas of issue to our customer service.
We're proud to be the Authorised Service Centre for Mountain Buggy and phil&teds in Singapore. We can also help you with servicing and spare parts for the following stroller, pram and buggy brands: Babyzen, Bugaboo, Uppababy, Doona, Joolz, Stokke, Cybex, GB, Silver Cross, Britax, Baby Jogger, BOB, Chicco and more.
If you’ve got a flat tyre and need some help replacing it, we can do this in a jiffy. We can source the inner tubes for your pram we’ll let you know the cost of parts before we start (usually ranging from $15-45).
Tune Up is a mini service that’s perfect for keeping your pram strollin’ in tip top condition and extend the life of your very expensive buggy! In this service we will:
- Tighten screws and bolts in chassis to remedy ‘joint slop’ (this is genuinely a technical term where there is minor but perceptible movement in a mechanical joint).
- Disassemble (where possible), clean, lubricate and reassemble all moving mechanisms.
- Check tyre air pressure (and either top-up or release air as required).
- Untwist harness straps, clean and lubricate (as permitted by manufacturers) harness buckles.
- Give the old girl a light clean (using techniques and cleaning agents that are permitted by the manufacturer). Please note that we do not offer stain removal or UV sterilisation as these require techniques, chemicals or processes that are not usually approved by the manufacturer, may prematurely degrade your stroller, and may void your manufacturer's warranty.
If any parts need replacing, we will send you a quote for parts and you can make an informed decision about whether you'd like to upgrade to our overhaul service which handles repairs and part replacement.
Our Comprehensive Service is perfect if you’re expecting another child and your stroller has already had quite the workout from #1 (or #2, #3!) or if you’ve purchased a second hand pram and you want it spic-and-span before you start using it. This one caps the labour cost at $75, and once we’ve done the preliminary inspection, we’ll send you a quote for the cost of the replacement parts (if required). This is the one to choose if you already know that some parts will need replacing. In this service we will do everything from the Tune Up service, plus:
- Apply dry lubricant to any zippers or snaps
- Apply rust-removal treatment to metal components on the wheels, chassis and seat (eg. snaps)
- Replace any parts approved by you (subject to quotes for parts)
- Please note that some parts may not be replaceable, but we’ll let you know that up front.
ADD-ON OPTION: Mould Control
We can treat your stroller using Concrobium® Mould Control which kills, eliminates, and prevents mould. Used by professionals, this treatment is FDA approved, has no harmful chemicals and is 100% botanical. It's completely safe for use around children and can help protect your stroller in Singapore's humid and wet environment.
If you want to chat first, we're here to help!
Please note: this service is currently only available in Singapore.